Software for Mail Order, eCommerce and Telephone Sales

There are many solutions at similar prices to EQUINOX but do they meet the ever changing, demanding environment of the mail order and e-commerce market?

Can you configure your web site to actively promote items according to daily, weekly, monthly or customer specific criteria, without the need of costly web developers to assist?

Using the EQUINOX scripting system you can automatically present web-shoppers with special and seasonal promotions, top selling products and end of line items. It is also possible to publish a list of suggested products to a customer, based on their previous purchases.

Do you understand the behaviour of the customers using your web site?

EQUINOX has built-in tools to analyse customer spending and behaviour. This allows you to strategically market to the life style of your customers, a feature normally only available in software costing hundreds of thousands of pounds.

Do you understand e-commerce marketing?

Without the additional expense of marketing agencies, EQUINOX analyses your customer movement to your web site and within the web site. This allows you to maximise conversion rates, decrease abandonment and therefore increase ROI.

EQUINOX has all of the features required to assist in order warehouse marketing and CRM but has a unique e-commerce module that allows you to actively market to individuals as well as ensuring you optimise the ROI from your web operation.

Easy to implement, use and maintain

You can install, configure and train staff in days and you do not need to be an IT expert to configure or change the EQUINOX system. EQUINOX is highly configurable and can easily be tailored by you to meet your business requirements now and in the future.

Fexibility

Every successful business has to adapt to the ever-changing needs and demands of its customer base. EQUINOX is easily adapted to work in the way you wish to operate. Its advanced, yet simple to use design allows you to customise business rules, add new fields, create your own screens and functions and much more.

Scalability

Using an advanced Client-Server architecture EQUINOX can handle small volumes of data or a small user base through to a large volumes of data and large numbers of concurrent users. EQUINOX will confidently support both large and expanding companies.

It produces results

EQUINOX allows you to build on customer loyalty and satisfaction, helping you reduce the cost of acquiring and retaining your customers. This maximises your revenue and return on investment.