Customer Relationship Management (CRM)

Equinox's CRM module allows you to serve your customer correctly throughout their entire relationship with you. This will...

- Allow for longer customer retention.

- Present opportunities to cross and up-sell.

- Lower the cost of customer acquisition.

- Improve loyalty.

- Improve Profits.

Every member of a customer centric team, including telesales, web sales, customer support, telemarketing, and marketing, needs to share information. EQUINOX empowers all your customer centric teams to efficiently capture, track and resolve customer queries.

It helps you sell into an existing customer base and maximises the value of every customer relationship.